Currently we source 60 percent of our plants from the best curators and propagators in this hobby. The remaining 40 percent is cultivated in house.

We accept all digital payment modes for invoicing. 

The shipping rates depend on various parameters like:

Weight of shipment

Dimensions of shipment i.e L*B*H ,

Weight by volume of shipment and

Distance between origin and destination.

Hence once you place your order we would be in a better position to calculate and let you know the shipping cost for your order.

We ship in hard cardboard boxes with sufficient cushioning for the plant to travel safely in transit. The roots are bound with moist coco peat, leca or sphagnum moss for all plants apart from cactus and succulents which are dispatched bare root.

We ship all our orders on Mondays and Tuesdays, to avoid  long transit delays. This makes sure that the plants reach you in prime condition.

The ‘scheduled delivery’ functionality right rests with the shipping company. If they have this feature, they will surely assist you in this regards, You will have to update the details in the shipping tracker link or sms you receive accordingly.

All shipments dispatched by us are tracked 100 percent. Once we dispatch your order you will get a shipment tracking message. Using the link received you will be able to track the daily status of your shipment till it reaches you

Though we aspire to ship outside India some day, currently this facility is not available.

All combined orders will be shipped on the immediate following Monday or Tuesday post your latest order.

Due to our operations policy, we only process orders received on our website or official email id. This helps us focus in one direction for efficient dispatch of shipments.

We disinfect all the plants apart from treating them with fungicide. The green colored power is nothing but a fungicide, which can be washed if needed before re potting the plant.

Unless otherwise stated, all plant images shared are of the similar size and quality of plants that you will receive. In nature plants are never identical hence the shape and size would vary from plant to plant. However if you are not happy with the plant received then please let us know.

If you receive damaged plants due to any particular reasons do get in touch with us immediately within 3 days of receipt of shipment. We will try our level best to resolve this situation.

To be updated.

Definitely we do have customer loyalty programs and promotional sales events during all major festivals or occasions. Stay in touch with us through our social accounts or website to know more.

Yes you can, All you have to do is share the recipient mailing address and we would happily deliver. Since we are a customer oriented  startup we always push for that extra mile, so yes we will do the needful and we hope you don’t mind paying extra for the gift wrap.

Yes, we do accept advance orders. Kindly mail us at gogreen@materra.in for processing your order.

Yes, we do accept corporate gifting orders. Kindly ask for special packages meant for corporate customers. You may write to us at gogreen@materra.in

Yes, apart from retail orders we do accept wholesale orders for nurseries and other organisations. Kindly get in touch with us at gogreen@materra.in

We try to reply as soon as possible to customer mails received. However at times there might be a delay in our replies due to high traffic. 

We appreciate your patience. and assure you to be addressed at the earliest.